NHS worry rising again as winter pressures increase, new polling suggests

Tuesday, December 9, 2025

Fresh polling this month shows that worry about the NHS is rising again across the UK, as winter demand builds and services prepare for some of the busiest weeks of the year.

The latest figures indicate that more people now list the health service as one of the main problems facing the country, second only to the cost of living. Respondents point to long waiting times, difficulties getting GP appointments, ambulance delays and overcrowded hospitals as key reasons for their concern. Many say they no longer feel confident that they will be seen quickly if they become seriously ill.

These findings come as emergency departments report heavy attendances and flu, Covid and other winter viruses circulate at higher levels. Health leaders have already warned that staffing gaps, high bed occupancy and seasonal illness will combine to create intense pressure on services through December and January.

For people who already find it difficult to access healthcare, the rising worry about the NHS adds another layer of anxiety. Those with long-term conditions, mental-health needs or previous negative experiences in the system are particularly concerned about delays and being pushed further down waiting lists.

Some respondents in the latest polling say they are now less likely to seek help unless absolutely necessary, because they do not want to “burden” the system or fear they will not be taken seriously. That reluctance can be especially strong among people who have previously faced stigma, a lack of understanding of their lives, or dismissive attitudes when trying to explain their symptoms.

At the same time, there remains a strong sense of public support for NHS staff. Many people distinguish between frustrations with the system and admiration for doctors, nurses, paramedics and other frontline workers, who are seen as doing their best in difficult conditions. People repeatedly mention staff burnout, low morale and under-resourcing as underlying reasons for current problems.

As winter continues, NHS performance is likely to remain one of the key issues shaping public discussion. For anyone already dealing with high levels of stress, money worries or social isolation, uncertainty around healthcare access adds to the pressure. Charities and community organisations are urging people who can access support to reach out early, rather than waiting until they reach crisis point.

The polling underlines a wider sense that the health service is at a turning point — and that decisions taken over the next year will play a major role in determining how accessible and responsive care will be for people across the UK.