Faculty IT Officer

Job Description

As the Faculty IT Officer you will provide a high-quality IT support service within your area. You will provide reactive and proactive IT support offering effective and timely advice and solutions to IT related matters. You will install, maintain and develop hardware and software solutions appropriate to the business needs of the relevant departments within your portfolio.
You will be managed by the Faculty IT Team leader and responsible for the mentoring and development of the IT Support Officer and apprentices.

You will promote and adhere to the University IT working practices regarding Information Security and Governance and be responsible for the maintenance of essential records such as asset registers across your portfolio of departments. You will ensure that the team works to high standards in supporting staff and students with a strong emphasis on excellent customer service.

What we offer
● A minimum of 38 days annual leave including bank holiday and closure days (pro rata) with the ability to purchase more.
● Flexible working opportunities, including hybrid working for some roles.
● Generous pension scheme.
● A wide range of discounts and rewards on shopping, eating out and travel.
● A variety of staff networks, providing opportunities for social interaction, peer support and personal development (for example, Race Equality, LGBT+, Women’s and Parent’s networks).
● Recognition Awards to reward staff who go above and beyond in their role.
● A commitment to your development access to learning and mentoring schemes; integrated with our Academic Career Pathways and Professional Services Shared Skills Framework.
● A range of generous family-friendly policies
o Paid time off for parenting and caring emergencies
o Support for those going through the menopause
o Paid time off and support for fertility treatment
o and more

More details can be found on our benefits page: sheffield.ac.uk/jobs/benefits.

We are a Disability Confident Employer. If you have a disability and meet the essential criteria you will be invited to interview

Apply now by clicking on the Apply button located near the top of your screen.